Who we are

GMM Global Money Managers AIFM Ltd, is an Alternative Investment Fund Manager which is based in Cyprus and is licensed and regulated by the Cyprus Securities and Exchange Commission under Licence Number AIFM33/56/2013. GMM Global Money Managers AIFM Ltd is committed to maintaining the confidentiality, integrity, and security of its current, prospective and former clients’ personal data. GMM Global Money Managers AIFM Ltd has developed policies that are designed to protect this confidentiality, while allowing clients’ needs to be served.

What personal data we collect

We will collect and use the following personal data:

  • This is personal data about you and any other individuals (such as representatives or advisors) that you give us by filling in forms or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your and your representatives’ name, address, e-mail address and phone number, financial information, and identification records (including your nationality).
  • You should ensure that in respect of any information you provide us with which does not relate to you (for example, information about your representatives), you have obtained the necessary consent in order to disclose such information.

Information we collect or generate:

  • We sometimes monitor email communications to resolve complaints, improve our service and in order to comply with our legal and regulatory requirements. The information we capture in this way may include your name, address, e-mail address and phone number, financial information, and identification records (including your nationality).
  • We generate data to improve our service and to manage, administer and take decisions about the accounts and holdings we provide. The information we capture in this way may include your name, address, e-mail address and phone number, financial information, and identification records (including your nationality).

In the course of operating our websites, we may collect and process the following information about you:

  • Information that you provide by filling in forms on our websites. The personal data you provide in this way may include your full name, title, telephone number and email address.
  • Information about when you use our services. We use various technologies to collect and store information when you visit our website. We may, for example, collect information about the type of device you use to access the websites, your IP address and your geographic location, the operating system and version, your browser type, the content you view and features you access on our websites, the web pages and the search terms you enter on our websites.
  • Information when you report a problem with our website.

Information we receive from other sources:

  • Verifying your identity – We will use information provided by third parties (e.g. fraud prevention agencies) when verifying your identity and when carrying out anti-money laundering checks. Such information may include some details about any criminal convictions and any allegations regarding criminal activity that relate to you (to the extent that this is permissible under local laws), as well as details of your status as a politically exposed person. It may also include identification records (including your nationality).
  • Intermediaries – We may receive information from dealers, brokers and introducers for the purposes of entering in to and administering your agreement. This may include your name, address, e-mail address and phone number, financial information, and identification records.
  • Publicly available information – We may obtain information about you from publicly available databases, such as social media sites. The information we capture in this way may include your name, employer, email address and phone number.

How we use your personal data

We may use your personal information to:

  • enable us to improve the website and deliver a better and more personalised service to you;
  •  enable your access to and use of the website services;
  •  send you statements and invoices;
  •  collect payments from you;
  •  send promotional information about our products and services via the methods you specify;
  •  send you the regulatory investor’s information updates.

How Data is Processed

Personal data is processed both manually and electronically in accordance with the above-mentioned purposes and, in any case, in order to guarantee data security and data confidentiality in compliance with current regulations. Our employees and third party service providers can access your data. Our employees and third party processors are appropriately designated and trained to process data only according to the instructions we provide them. All the data will be processed until the withdrawal of consent or at the end of a defined retention period.

How data is stored and with whom it could be shared

Data is recorded on paper and IT systems. Basic personal data such as your name and contact details may be stored on our CRM system which is accessible to a restricted list of employees for the above-mentioned purposes.

We may disclose your personal data with authorised service providers who perform services for us (including background checks and KYC, cloud services, data storage, payment processing, customer support and bill collection).

Without prejudice to any communications made to comply with legal or contractual obligations, data may also be disclosed to external parties as required by laws or regulations (e.g. court, tribunal, Regulatory Authority or Governmental Entity).

When we share your information with other entities within our group or contracted third party companies we take all reasonable steps to ensure that your information and privacy are protected in line with the applicable legal obligations.

Data will be stored for a period of 5 years from the date of last successful contact or the end of the commercial relationship unless consent is withdrawn or an erasure request is made.

Your Rights

You have the following rights with regards to the personal data collected from you and kept by us:

  1. The right to information;
  2. The right to access;
  3. The right to rectification;
  4. The right to object;
  5. The right to compensation.

More specifically, you also have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by sending us a written request by email.

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Cookies

We use cookies on our websites. For more information on the cookies used by us, please see our Cookie Policy.

Changes to our Privacy Notice

Although most changes are likely to be minor, GMM Global Money Managers AIFM Ltd may change its privacy policy from time to time in our sole discretion and in line with the regulatory requirements. We encourage our visitors to frequently check this page for any changes to our Privacy Policy.

Contact Us

Please contact us if you have any questions about our privacy notice or personal data we hold about you:

  •  write to us at our address: 43 Ayion Omologiton Avenue, 1080 Nicosia, Cyprus; or
  •  contact us by email at: [email protected] or alternatively by completing the ‘contact us’ form on our website.